Privacy policy

At 7aside, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your information when you visit our website, make a purchase or interact with us. 

By using 7aside.com.au, you agree to the collection and use of your information in accordance with this Privacy Policy. 

Last updated 3rd of July, 2026. 

 

Our Commitment to Your Privacy 

7aside complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how Australian businesses collect, use, store and disclose personal information. 

Further information about the Australian Privacy Principles can be found on the Office of the Australian Information Commissioner's (OAIC) website at www.oaic.gov.au. 

 

What Personal Information We Collect 

Depending on how you interact with us, we may collect personal information including: 

  • Full name
  • Billing and delivery addresses
  • Email address
  • Telephone number
  • Order history
  • Payment information (processed securely through our payment providers)
  • IP address
  • Device and browser information
  • Website usage data through cookies and similar technologies
  • Marketing preferences
  • Any information you voluntarily provide when contacting us 

We do not store your complete credit or debit card details. 

 

How We Collect Your Information 

We may collect your personal information when you: 

  • Place an order
  • Create an account
  • Subscribe to our mailing list
  • Contact us by email or through our website
  • Enter competitions, giveaways or promotions
  • Leave a product review
  • Browse our website
  • Interact with our social media pages
  • Accept cookies on our website 

We may also receive information from trusted third-party providers including payment processors, shipping providers and website service providers where necessary to provide our services. 

 

Why We Collect Your Information 

We collect personal information so we can: 

  • Process and deliver your orders
  • Verify your identity where required
  • Provide customer support
  • Process returns, refunds and exchanges
  • Communicate about your order
  • Improve our website and customer experience
  • Detect fraud and maintain website security
  • Send marketing communications (only where you have subscribed or where permitted by law)
  • Meet our legal and regulatory obligations 

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. 

 

Cookies 

Our website uses cookies and similar technologies to improve your browsing experience. 

Cookies help us: 

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how customers use our website
  • Measure website performance
  • Deliver relevant advertising 

You can disable cookies through your browser settings; however, some parts of our website may not function correctly. 

 

Disclosure of Personal Information 

We only disclose your personal information where necessary to operate our business. 

This may include: 

  • Payment providers
  • Shipping and delivery companies
  • Website hosting providers
  • Email and marketing platforms
  • Fraud prevention and security providers
  • Professional advisers
  • Government agencies where required by law 

We do not sell, rent or trade your personal information to third parties. 

 

International Data Transfers 

Some of the third-party services we use (such as Shopify, payment providers or marketing platforms) may store or process personal information outside Australia. 

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws. 

 

Security 

We take reasonable precautions to protect your personal information against misuse, interference, loss, unauthorised access, modification or disclosure. 

This includes: 

  • Secure website encryption (SSL)
  • Secure payment processing
  • Restricted access to personal information
  • Regular monitoring of our website and systems 

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. 

 

How Long We Keep Your Information 

We only retain your personal information for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes and enforce our agreements. 

When information is no longer required, we will securely destroy or permanently de-identify it where appropriate. 

 

Accessing or Correcting Your Information 

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information. 

To make a request, please contact us at hello@7aside.com.au. 

We may ask you to verify your identity before releasing or updating your personal information. 

Where permitted by law, we may refuse access in certain circumstances and will explain our reasons if this occurs. 

 

Third-Party Websites 

Our website may contain links to third-party websites. 

Once you leave our website, this Privacy Policy no longer applies and we encourage you to review the privacy policies of those third-party websites. 

 

Children's Privacy 

Our website is intended for a general audience and is not specifically directed towards children under the age of 16. 

If you are a parent or guardian, you are responsible for supervising your child's use of our website and any purchases made through it. By allowing a child to access or use our website, you acknowledge that you are responsible for monitoring their online activity and ensuring it is appropriate. 

7aside does not knowingly collect personal information from children under 16 without appropriate parental or guardian consent. If we become aware that we have inadvertently collected personal information from a child without the necessary consent, we will take reasonable steps to delete that information. 

To the fullest extent permitted by law, 7aside accepts no responsibility for a child's independent use of our website or any decisions made by a parent or guardian regarding access to our website or products. 

 

Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements or website functionality. 

The latest version will always be available on 7aside.com.au, and the "Last updated" date at the top of this page will indicate when changes were made. 

 

Contact Us 

If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us at hello@7aside.com.au. 

We will endeavour to respond to all privacy enquiries and complaints within a reasonable timeframe. 

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which oversees privacy matters in Australia. 

 

Thank you again for choosing 7aside.